Anonymous
map-marker Columbus, Ohio

Just don't buy here, especially online. They'll screw you over. I bought a Yamaha keyboard online. They never shipped it but were quick to charge my PayPal account. I could never get a full refund.

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I'm still owed a complete refund. Company representative Keyra Navarro basically at first emailed that Ripndip has never sold keyboards even though there were photos and an advertisement on Google.

They charged my PayPal account and refused to give a complete refund.

I'm not making any of this up. It's hard to believe.

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Dennis L Tkc

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Verified Reviewer

Order issues

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On my order 951182 a blazed hoodie was ordered but now is out of stock. It said I could order an item of equal value but ll of the sales are off, and they are much more expensive now.

I had something called order protection but not sure what that means.

The item that was out of stock was a blazed hoodie. Can I get another hoodie for the same price.

Thank you,

Dennis Luinstra

View full review
Loss:
$40

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Ponder, Texas

Never received order

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There is NO customer service and what a scam. Received nothing that I paid for.ScamScamSCAMSCAM SCAM

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User's recommendation: Scam

Rani M Ukw

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Verified Reviewer

Order

I send an email name how is not mine in my order I put rani456@***.com

Instead of ranimeg456@***.com I cant cancel my order or see where she is can you please help me with cancel or change to my correct email?

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Loss:
$239

Preferred solution: Help

Jodi M Fmu

Items never came and my money has not been refunded. told me to cancel my claim with the bank only to tell me it says my refund has been processed but won’t send my confirmation. has my $260 since nov

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RIPNDIP - Items never came and my money has not been refunded. told me to cancel my claim...
RIPNDIP - Items never came and my money has not been refunded. told me to... - Image 2
RIPNDIP - Items never came and my money has not been refunded. told me to... - Image 3

didn't process mr refund after telling me to cancel claim with my bank. $260 of items never even shipped ordered from november 22.

View full review
Loss:
$260
Pros:
  • Shopped with them for years and loved the style
Cons:
  • Theyre now scamming me after spending thousands over years time

Preferred solution: Full refund

User's recommendation: no.

Sharee R Edv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Order

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RIPNDIP - Order
Original review Dec 05, 2022

I ordered 3 weeks ago and I havent heard anything back on a tracking number with my order in the mail nor have a received the package. I spent 200 bucks and have received zero star service!!!

I will never spend another dime with your company. Which is sad because my kids and I love your products.

View full review
Loss:
$200
Pros:
  • Nice stuff
Cons:
  • Zero star service
  • Way to go

User's recommendation: Not to buy from rip n dip

1 comment
Guest

Me too! I ordered roughly $175 worth the stuff for my daughter for Christmas on November 20th.

I received a confirmed email stating they received the order and had confirmed it. I reached out to their customer service department and their response was that it would ship within the next week due to high volume of orders. However nothing has shipped yet. Wondering if I'll get my order before Christmas or not.

I placed an order for a single hoodie and received that already and my daughter placed an order for a few other things which should arrive today or tomorrow but absolutely no movement or response on my large order placed on November 20th. Sad cuz I work in the entertainment community and have my own clothing line there's just no reason for this type of customer service.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Henderson, Kentucky

Order issues

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RIPNDIP - Order issues

I ordered foe my son over a month ago.

It hasnt even been processed.

I want my money refunded.

I cant get a human being on the phone.

View full review

User's recommendation: Never

Kaylee O Zcd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Haven’t received my order

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RIPNDIP - Haven’t received my order

I ordered a pair of shoes a month ago. A MONTH.

I have sent many emails, tried to call, and no help. I got one response back stating the order is taking a little longer than usual. Fine, a few more days wont hurt. Right?

Wrong. Like I said at the beginning of this review I ordered these shoes a month ago. We are now a few days from Christmas and I have someone with no gift.

This is absolutely ridiculous. I will never order anything from them again.

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order from them.

Marcus R Ctu

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Verified Reviewer

I finally got my Oder even though it took about 6 weeks and ruined part of my sons Christmas

I couldnt believe it took SO long to get tracking and my item since my 1st order came really quick. My son at least liked the bonus stickers thanks

View full review
Pros:
  • Cool items
Cons:
  • Customer service and tracking
marcus R Bia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Missing item that was paid on dec. 13

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Worst customer service ever! I still hadnt gotten tracking or a call or email back about my order from December 13th!!!

View full review
Loss:
$105
Cons:
  • Shipping
  • Missing tracking
  • Does not adhere to tracking updates

Preferred solution: Deliver product or service ordered

User's recommendation: Never ever worst customer service ER but quickly takes your $$$

Nathan F Oqf

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Verified Reviewer
| map-marker San Jose, California

Didn’t get my item try to contact several times and cannot get a hold

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Ordered a jacket for my son over a month and a half ago still have not received. Try to contact for a refund.

I dont nobody is getting back to me. This is getting ridiculous.

View full review
Loss:
$117

Preferred solution: Full refund

Terri S Mvx

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Verified Reviewer

Complaint

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I made my order in November 2022, after 6 weeks it has never been delivered and from what I can see not even posted. Ive requested a refund on numerous occasions and have had no answer from their phone lines or customer service emails.

View full review
Loss:
$30
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Don’t use

marcus R Bia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Colorado Springs, Colorado

Missing item that was paid on dec. 13

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i have still not received my XL Dance forever hoodie that was charged on the 13th for my sons present. I also never heard back from anyone!

this item is limited edition and he got the matching sweatpants for Christmas! Please Help!!!

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Jose A Znh

Made purchase, money removed from account but never received confirmation email or clothing

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Havent received order or confirmation email, money was withdrawn from my account but purchase has yet to arrive and I placed order 2-3 weeks ago

View full review
Loss:
$150
Pros:
  • Like the material
Cons:
  • Takes too long to receive purchase

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Almonte, Ontario

Missing item that they claimed the shipped

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I have reached via email and called them and no one will return my call. The board that I purchased wasn't cheap either .

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Tiffonie H
map-marker Pattaya, Chon Buri Province

I ordered on December 2nd and ordered still hasn't shipped it was my Son Christmas gift and he will not have it I will not be purchasing anything else ever again

Yall say so many orders but I don't see it taking that long I order December 2nd and today is December 21st and my ordered still haven't been shipped

View full review
Pros:
  • No pros at all

Preferred solution: Full refund

User's recommendation: Don't order from here

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